Two customers owe us six figures between them and chasing it has become somebody's full-time job.
Business-to-business recovery, run as a process rather than a series of increasingly annoyed emails. We take the ledger, work it in order of recoverability, and keep the relationship intact where it is worth keeping.
Dinmore Bell runs business-to-business debt recovery: assessing recoverability, owning pre-action strategy and correspondence through the letter-before-action stage, and negotiating settlement. It does not undertake consumer collections, which are regulated activity. Court enforcement and insolvency proceedings are conducted by instructed specialists.
How we own it
Triage the ledger
Which debts are collectable, which are disputed, which are a credit-control failure. The three need completely different handling.
Pre-action ownership
Letters before action that comply, payment plans that are documented, and personal guarantees enforced where they exist.
Escalation
Statutory demands, insolvency pressure and enforcement — instructed and controlled, with a decision point before every cost.
Where specialists come in
This is a business-to-business service only. Consumer collections are regulated activity and we do not undertake them. Court enforcement and insolvency proceedings are conducted by instructed specialists.
Related results
All results →Sectors we run this for
Related insights
All insights →The letter before action, and what it actually buys you
Most disputes are settled by the quality of the first letter, not by the threat at the end of it.
Where nine per cent of your revenue goes
Contract value rarely leaks in a single expensive event. It leaks quietly, through renewal dates nobody owns.
- What does B2B debt recovery through Dinmore Bell involve?
- Assessing what is genuinely recoverable, owning the pre-action strategy and correspondence through the letter-before-action stage, and negotiating settlement. Where enforcement or insolvency proceedings are needed, those are conducted by instructed specialists under our control.
- Do you recover consumer debts?
- No. This is a business-to-business service only. Consumer collections are a regulated activity and we do not undertake them.
- Is it worth pursuing a debt of our size?
- We tell you before any work starts. Recoverability turns on the debtor’s solvency and the quality of your paperwork rather than on the size of the invoice, and a debt we would not chase ourselves is one we will say so about.