01
Your interests, not the file’s
An hourly adviser is paid more when a matter runs long. We are not, and that changes what gets recommended. Where the commercially right answer is to concede a point and close, we will say so — and where it is to hold, we will say that too, and mean it. The advice does not bend to what is billable, because nothing here is.
02
We read the whole thing
Every engagement starts by reading what you have actually signed, not what you believe you signed. Most of what goes wrong in a founder-led business is already written down somewhere and nobody has looked at it since the day it was executed. The first week is unglamorous and it is where most of the value is.
03
Positions are taken early, not discovered late
We work out what we would do if this went badly before we need to. That means the break date is diarised, the notice period is known, the correspondence is written as though somebody might one day read it back to us, and the file would survive being handed to a litigator. Preparing for a fight is usually how you avoid one.
04
Reasonable until it stops working
The first letter is measured, because most counterparties respond to a clear account of the facts and a deadline. If that is ignored, the next step is firmer, and the one after is a formal one. We escalate on a schedule rather than on a mood, we tell you before each step, and we do not make a threat we are not prepared to carry out.
05
We do not trade your position for our convenience
The easy close and the right close are frequently different. We will not accept a worse deal because a matter has become tiring, we will not settle to clear a file, and we will not let a deadline pass because chasing was awkward. If a point is worth having we will keep asking for it, and we will tell you plainly when it is not worth having.
06
Specialists on our instruction, on your side
Where a matter needs a regulated specialist — litigation, tax, a filing position — we instruct one, hold the budget, brief them properly and stay accountable for the outcome. You get one relationship rather than four, and nobody bills you for learning your business twice.