Privacy Policy

Privacy Policy

Dinmore Bell
Last updated: January 2026

1. Introduction

Dinmore Bell is a trading name of River Card Ltd (“we”, “us”, or “our”).

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you:

  • Visit our website

  • Contact us via email or contact forms

  • Engage us for services

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Dinmore Bell
Trading name of River Card Ltd
Registered in England & Wales

Email: sa@dinmorebell.com
Website: www.dinmorebell.com

River Card Ltd is the data controller for the purposes of data protection law.

3. What Information We Collect

We may collect and process the following data:

Information you provide directly

  • Name

  • Job title

  • Company name

  • Email address

  • Telephone number

  • Information provided in enquiry forms or emails

  • Information shared during consultations

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visit

This data is collected via standard website analytics tools.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide our services

  • Communicate with you

  • Manage client relationships

  • Improve our website

  • Comply with legal obligations

We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Legitimate interests (responding to enquiries, managing client relationships)

  • Performance of a contract (where you engage our services)

  • Legal obligation (regulatory and compliance requirements)

  • Consent (where required, e.g. certain marketing communications)

6. Data Sharing

We may share personal data with:

  • Professional advisers (e.g. lawyers, accountants, consultants)

  • Service providers (e.g. IT providers, cloud storage, email services)

  • Regulatory or legal authorities where required

We ensure appropriate safeguards are in place when sharing data.

7. Data Storage & Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Data may be stored using secure third-party service providers such as:

  • Google Workspace

  • Cloud storage providers

  • CRM or case management systems

Access to data is restricted to authorised personnel only.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the engagement.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (in certain circumstances)

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, please contact us at: sa@dinmorebell.com

10. Cookies

Our website may use cookies or similar technologies for analytics and functionality.

You can control cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.